The CrewBase platform
One Work Order. Every handoff under control.
Intake, dispatch, field evidence, estimates, review, payments and closeout stay connected to the same job.
WO #18492
123 Oak Ave
Board-up + debris · Due today
- ✓ Intake
- ✓ Dispatch
- ✓ Field evidence
- ✓ Estimate
- Review
- Payments
- Closeout
Client
Northgate REO
Rulebook attached
Crew
Henry — Handyman
Onboarded
Evidence
18 / 20 photos
2 after photos left
Estimate
$1,240.00
In Office review
History logged · access changed to front lockbox · crew notified
Work Order + No Silent Changes
The full chain, not another disconnected inbox.
Every stage stays attached to the Work Order. When scope changes, No Silent Changes logs original versus updated so the field is never blindsided.
01
Client intake
02
Office owns the WO
03
Crew sourced
04
Field evidence
05
Before Leave
06
Office review
07
Processor / RFO
08
Client submission
Original scope
Updated scope
History loggedCrew sourcing · Open Crew Bid · Guest Work Orders
Relationships first. Then assignment.
Use crews you know, request coverage when you don't, or share a controlled Open Crew Bid link. You review responses and choose who gets the work.
- Crew Book
- Known crews for this trade and area.
- CB Network
- Discover → Request → Accept → Onboard → Assign. No random public auto-assign.
- Crew Passport
- Trades, coverage and portfolio — documents stay protected.
- Guest Work Orders
- No signup required. Contractors view the WO and submit evidence without signing up first; a free Crew account later does not automatically claim earlier guest work.
123 Oak Ave · Board-up + debris · photos required
| Crew | Quote | Timing |
|---|---|---|
| Mike | $1,240 | 2-day ETA |
| Calvin | $1,310 | Same-day |
Office decision: You choose who gets the work
Office onlyBefore You Leave · RFO · Processor
Leave the property complete. Submit packages that are ready.
Before You Leave catches missing evidence while the crew is on site. Rules-Based RFO readiness then shows processors what still blocks client submission.
Before You Leave
2 remainingRFO readiness
Processor queueProcessor queue
3 readyClient Rulebooks — each client's photo sets, notes and submission requirements stay attached to the jobs they govern.
Property Memory — prior visits, photos and notes stay with the property so the next crew starts with history.
Operations Map
See where the work is. Know who can cover it.
The Work Order and nearby crews in one view, with trade fit and approximate travel before assignment.
Global Search jumps straight to the Work Order, property, client or crew.
Operational visibility — not real-time crew tracking.
Fictional demo data
Selected Work Order
WO #10482 · Due Fri
356 Greenbrook Ave · Richmond, VA
Interior repair + HVAC check
- Trade matches
- 2 within 10 mi
- Selected crew
- Henry
Fictional demo · crew service bases, not private homes · approximate travel · map data © OpenStreetMap contributors. Operational planning — not real-time employee tracking.
Financial controls
Protect margin without exposing it to crews.
NTE, crew commitment controls, Profit Guard and role-aware visibility keep margin inside the Office. Crews see what they need to do the job — not internal profitability.
- Client Receivable
- $2,450
- Outstanding
- Crew Payable
- $1,180
- Unpaid
- Profitability
- Protected
- Owner-authorized only
- NTE
- Crew commitment
- Profit Guard
- Role-aware visibility
Crew platform
Your field workspace stays free.
Office pays for the LLC. Crews get a free workspace whether they are connected to your Office or running self-created jobs.
- Work
- Jobs · evidence · estimates · completion
- Business
- Invoices · expenses · money tracker
- Profile
- Coverage · availability · documents · Crew Passport
Free tools: Photo Drop · Protected Delivery · Estimate Builder · Invoice Builder · Coverage Builder
Today
123 Oak Ave
Board-up · Due today
48 Pine Street
Grass cut · Tomorrow
901 Grant Road
Inspection · Friday
WO #18492
123 Oak Ave
Board-up · Atlanta, GA
Evidence
Photos attached
Estimate
Ready to submit
Crew onboarding
Three paths: E-Sign, Manual, or Lightweight.
Match onboarding rigor to the relationship before any assignment.
- E-Sign
- Structured packet with electronic acknowledgment.
- Manual
- Collect and review documents through your Office workflow.
- Lightweight
- Faster path when the relationship and risk profile allow it.
Multi-LLC + Connected Orgs
Separate companies. Shared relationships when you choose.
Each LLC has its own subscription, permissions and data boundary. Connected Orgs can share a CrewBook without collapsing every entity into one bill.
LLC A
Own plan · own data
LLC B
Own plan · own data
Connected
Shared CrewBook when linked
See the whole handoff in one system.
Create a Company account to run Office operations — or open a Free Forever Crew account.
CrewBaseHQ is cloud software for your Office team — it does not sell contractor labor or property repairs. Property preservation software · Looking for a PPW alternative?